Customer Service
What is the best way to keep track of your sales?
Do you have a paper catalog?
How can you afford to offer such low prices?
What payment methods do you accept?
Will I get an order confirmation when I place my order?
Do you charge sales tax?
When will my order ship?
How soon will my products arrive?
Do you ship overseas?
How will my order be shipped?
How do returns work?
What is the time limit for returns?
What is your privacy policy?
Does The Affordable Home ever rent or sell my email address?
Join our email list! is fast,
free and we never share your email address or
info with anyone else.
Do you have a paper catalog?
Sorry, we don't offer paper
catalogs.
How can you afford to offer such low prices?
We cut out the overhead costs
that most retailers incur, which lead to higher
prices for you. We source factory direct after
carefully researching the best products at the
best prices for our customers. Furthermore,
cut costs by not occupying expensive retail
space - instead selling online. The result is
low prices for our customers, everyday.
Payment Info
We can accept Visa, Mastercard,
American Express, and Discover.
Will I get an order confirmation when I place my order?
Yes! you can expect to receive
an order confirmation to be emailed to you within
30 minutes of order placement. If you don't
get one, please check your spam and or junk
filter before you contact us.
Do you charge sales tax?
Only for Washington state residents.
Shipping
We typically ship items within
2-3 business days of your order.
Our customers typically receive
their orders within 1-2 weeks.
Do you ship overseas?
Sorry, we do not ship overseas currently.
How will my order be shipped?
We use FedEx and USPS for
shipping our products.
Returns
If you are unsatisfied with
your purchase for any reason, please contact
us within 30 days of receiving your order. we
will arrange repair or pickup and issue a replacement
as necessary. We ask that you pay the return
shipping charges if the item the return is not
due to a defective product. Please return the
item in saleable condition.
We allow 30 days after you
receive the order. if you unsatisfied for any
reason during this time, please let us know
and we'll make you happy.
What is your privacy policy?
The Affordable Home is serious
about protecting your privacy. The Affordable
Home understands your concerns with regard to
how information about you is used and shared.
We do not sell or distribute or customer information.
Does The Affordable Home ever rent or sell my email address?
No, we never sell or rent
the email addresses of our customers. we value
our customers and know how important privacy
is for them.
You can ask your own question here. Thank you!